Parts Advisor | Al-Futtaim Automotive | Global Aftersales Abu Dhabi & Dubai – Al Futtaim Group

Overview of the Role

Join Al-Futtaim Automotive as a Parts Advisor in Abu Dhabi & Dubai, where you’ll be at the heart of our aftersales operation—connecting customers, workshop teams, and parts supply to deliver a seamless experience.

In this role, you will represent Al Futtaim brands at every interaction, ensuring customers receive accurate parts information, timely support, and a smooth end-to-end journey that drives both satisfaction and business performance.

What You Will Do

• Provide exceptional customer service at the parts counter and support workshop operations
• Upsell parts and accessories to achieve revenue targets while maintaining pricing discipline
• Build strong relationships with customers to drive retention and repeat business
• Coordinate with Service Advisors and workshop teams to ensure parts availability and timely updates
• Monitor and manage parts orders, reservations, and stock to optimize inventory levels
• Maintain accurate documentation and customer data in system tools
• Support inventory control activities and ensure compliance with company standards

Job Details

Preferred Candidate

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