Sales Representative | Retail | AlFuttaim Watches, Zahia City Center - Al Futtaim Group

Overview Of The Role:

The Retail Sales Representative plays a crucial role in driving sales and ensuring a favorable customer experience at Al Futtaim Watches & Jewellery. They are responsible for maintaining store standards, greeting customers with enthusiasm, and delivering accurate product information. Additionally, they support store operations by handling tasks such as opening and closing procedures and managing Point of Sale operations. Adherence to company policies and a collaborative attitude are essential for success in this position.

What You Will Do:

Customer Service

Create a positive first impression for customers by maintaining a clean and organized store environment.
Greet customers immediately upon entering with a sincere and friendly attitude.
Provide customers with current and relevant product information to assist and advise them professionally.
Ensure efficient service in fitting rooms, maintaining cleanliness, and aiming to add on sales.
Offer quality service at the cash wrap, assisting with gift cards and capturing customer information.
Sincerely thank customers upon exit and invite them back.

Store Operations

Assist the Store Manager with day-to-day operations, including opening and closing responsibilities.
Run the store in the Store Manager’s absence, covering management duties and security aspects.
Train new staff on the Point of Sale (POS) operation and handle corrective actions at POS.
Ensure compliance with in-store procedures regarding pricing and ticketing to prevent losses.

Miscellaneous

Participate in all store meetings and related functions with a positive attitude.
Engage in all inventories and complete other duties as assigned by store management.
Meet or exceed weekly sales goals consistently.
Adhere to company policies, procedures, and designated work schedules.

Job Details