Patient Relations Supervisor, Arabic Speaking, Arabian Center, Dubai – Al Futtaim Group

About the Role

We are looking for a dedicated and experienced Patient Relations Supervisor to lead our front-of-house team. This role is vital in ensuring that every patient receives an outstanding experience—from the moment they walk in, to the moment they leave.

Key Responsibilities

• Lead and manage a team of Patient Relations Executives
• Ensure smooth day-to-day operations of the reception and patient services
• Uphold the highest standards of customer service and patient care
• Resolve patient concerns with empathy and professionalism
• Collaborate with clinical and administrative teams to enhance service deliver

What We Offer

• Competitive salary, bonus, and benefits package
• Work-life balance with generous leave entitlement
• Comprehensive health and life insurance
• Opportunities for professional development and training

Job Details

Preferred Candidate

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