Interaction & Enablement Designer (UI/UX) | Al-Futtaim Automotive – Al Futtaim Group

Overview of the Role

We are looking for an Interaction & Enablement Designer (UI/UX) to design efficient, user centred interactions across omnichannel touchpoints, digital tools, and internal platforms. This role plays a critical part in translating business, user, and operational needs into intuitive interaction designs that improve consistency, reduce complexity, and enable automation and operational efficiency across customer and internal journeys.

Partnering closely with product, technology, and operations teams across brands, you will ensure interaction design is embedded into scalable, executable omnichannel solutions that deliver measurable value for both the business and its customers.

What You Will Do

•  Plan and deliver interaction designs across omnichannel touchpoints, internal tools, and platforms, including user story mapping, wireframes, UI, prototypes, and detailed design specifications for handover

•  Identify and deliver improvements to existing interfaces and workflows through usability testing, expert analysis, and data insights

•  Engage with business, product, and operational stakeholders to understand objectives, constraints, and success measures, ensuring clarity and alignment throughout the design process

•  Translate business, user, and operational needs into clear interaction, functional, and experience requirements, advocating user centred and enablement focused solutions

•  Work within established brand guidelines and design systems while continuously improving usability, consistency, and interaction quality across channels

•  Embed appropriate user research and testing activities throughout the design lifecycle and clearly communicate actionable insights

•  Facilitate effective omnichannel design workshops and collaboration sessions with cross functional teams

•  Deliver high quality experience design artefacts on time, supporting smooth execution and implementation

Job Details

Preferred Candidate

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