Goods Flow Manager | Retail | IKEA YAS – Al Futtaim Group

Overview Of The Role:

The Goods Flow Manager is a strategic leader responsible for optimizing store goods flow operations in alignment with IKEA’s vision to create a better everyday life for many people. The role involves managing logistics processes to assure stock availability and customer satisfaction, while adhering to budget goals and compliance regulations. Success in this position requires leadership, operational knowledge, and the ability to communicate effectively within a diverse team environment.

What You Will Do:

• Report to the Logistics Manager and assist in executing and monitoring goods flow action plans.
• Manage, support, influence, and lead the goods flow team to optimize goods flow operations in the store, ensuring high stock availability for customers at the lowest possible cost.
• Secure a capacity plan and an effective goods flow process including goods receiving, replenishment, and order fulfillment to enhance the customer shopping experience.
• Understand budget, cost, and key performance indicators to plan, follow up, and steer the business accordingly.
• Implement agreed logistics actions from the store business plan into the goods flow process.
• Identify and develop talents within the goods flow team for succession planning.
• Ensure efficient daily goods flow operations according to the Service Protocol, including the counting process and minimizing wait times at merchandise pickup.
• Ensure compliance with IKEA code of conduct, internal regulations, and local legislation relating to health, safety, security, and environmental standards.

Job Details

Preferred Candidate

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