Data Network Engineer | Al Futtaim Technologies | Al Futtaim Contracting – Al Futtaim Group

Overview of the Role

Own the full lifecycle of data network and ICT solutions delivered under our AMC contracts — from implementation and configuration to advanced diagnostics, incident resolution, and change management. You’ll be hands-on with Cisco and Aruba switches and wireless controllers, manage SLAs, train customers, and coordinate break/fix escalations under pressure. This role is for engineers who want ownership of real infrastructure, not just tickets.

What You Will Do

• Implement Data Network and ICT solutions in coordination with customers, principals, service providers, and business partners, ensuring delivery meets design parameters.
• Monitor and maintain enterprise-level network hardware and applications at customer premises.
• Perform advanced diagnostics and monitoring of data network infrastructure solutions.
• Configure and install routers, Aruba and Cisco wireless controllers, switches, firewalls, and load balancers.
• Carry out network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
• Manage incidents (break/fix) end-to-end, from diagnosing root causes to coordinating the repair or replacement of failed equipment.
• Deliver preventive maintenance health checks and respond to service requests within SLA requirements.
• Execute change management activities and ensure projects are completed on time, within scope, cost, and quality requirements.
• Provide system usage training to customers.
• Prioritize workload to maximize productivity and minimize customer downtime.

Job Details

Preferred Candidate

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