Job Summary:
As a Telephone Operator, you will be responsible for managing incoming and outgoing calls in a professional and efficient manner. Your primary focus will be on providing exceptional customer service, directing calls to the appropriate personnel, and maintaining phone system operations.
Key Responsibilities:
- Answer and direct incoming calls promptly and courteously.
- Provide information, take messages, or transfer calls to the appropriate individuals.
- Operate the telephone switchboard system and ensure all calls are managed effectively.
- Assist callers with inquiries, requests, or issues in a helpful and proactive manner.
- Maintain a log of incoming and outgoing calls for record-keeping purposes.
- Monitor voicemail and email messages, responding or forwarding them as needed.
- Follow communication scripts and protocols to ensure consistency and professionalism.
- Assist with general administrative tasks as required.
Job Details
| Posted Date: | 2024-07-04 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Maintenance, Repair, and Technician |
| Company Industry: | Hospitality & Accomodation; Call Centers & Customer Care Outsourcing; Administration Support Services |
| Monthly Salary: | US $500 |
Preferred Candidate
| Nationality: | India; Pakistan |
