Sales Supervisor | Retail | Toys R Us, Dubai Mall – Al Futtaim Group

What You Will Do

Sales & Customer Service

• Support the team in achieving sales targets and delivering good customer service
• Assist customers on the shop floor and step in when needed
• Lead by example in selling and customer interaction

Floor Management

• Ensure the shop floor is always covered, especially during busy periods
• Guide and support the team to maintain good performance throughout the day

Operations

• Support store opening and closing procedures
• Handle cash, POS transactions, and daily store activities accurately
• Manage stock movements including receiving, transfers, and damages
• Follow all store procedures and loss prevention guidelines

Team Support

• Support training and development of team members
• Communicate daily targets, tasks, and updates clearly
• Assist the Store Manager with basic reporting and store follow-ups

Store Standards

• Maintain store cleanliness, organization, and visual standards
• Ensure the store is always presentable and ready for customers

Job Details

Preferred Candidate

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