RETAIL MANAGER – EXPO 2020 – Emirates Flight Catering Company

Applications are invited for the position of Retail Manager – Expo 2020

[ Reports to: Senior Manager F&B – Expo 2020  
[ Location: Dubai International Airport Terminal 
[ Department: Expo 2020   

Key Accountabilities

Reporting to the senior manager Expo, this role will be responsible for managing the planning, implementation and delivery of all EKFC retail outlet requirements at the Expo2020 event.

The job holder will be the one to ensure smooth running of operations to maximize sales and minimize costs.


This will be a two year contract role. 

[ Responsible for the planning and day-to-day supervision of retail outlets, including sales, staff, stock and resources management to achieve the agreed objectives for the retail outlets.
[ Lead the planning, organising, management and control of the outlets standards and objectives.
[ Manage by leading, guiding, motivating and developing the team so that the team collectively achieves the agreed targets.
[ Ensure compliance to all relevant Health, Safety and Environment management procedures and controls including local health authorities.
[ Collaborate with the EKFC Senior team to analyse sales figures and forecast sales trends to facilitate planning in order to minimize stock wastage. Responsible for ordering and managing stock levels and making key decisions about stock control.
[ Write and implement Standard Operating Procedures for quality and customer service whilst completing all Expo required milestones.
[ Manage outlet budgets aiming for minimum expenditure and efficiency to maximise profitability.
[ Liaise with Executive Sous Chef to ensure consistency, quality of product and service across all outlets to enhance retail opportunities.
[ Analyse market dynamics and customer behaviour to formulate recommended action plans and solutions to drive customer demand.

Essential Requirements & Competencies

[ Bachelor’s Degree or equivalent qualification
[ 5-7 years of relevant experience in related field
[ Experience in large scale event food and beverage retail operations
[ Proven experience in mobilisation and new business start ups
[ Experience of being part of a team to deliver to tight and immovable deadlines
[ Experience of subcontractor management
[ Experience in managing a team
[ Project management skills and experience of creating operational solutions
[ Outstanding communication and interpersonal abilities
[ Excellent organizing and leadership skills
[ Have the capacity to grasp new concepts quickly
[ Open and with high integrity and a positive can do attitude
[ Demonstrates an ability to deliver excellent results

Desirable Requirements And Competencies

[ Flexible & adaptable through organizational growth
[ Resilient & positive through change
[ Approachable and friendly
[ Ability to promote and foster a team culture where values such as excellence, hard work, service to stakeholders, honesty, integrity and achievement are paramount

Job Details

Posted Date: 2019-09-11
Job Location: United Arab Emirates
Job Role: Management
Company Industry: Catering, Food Service, & Restaurant

Preferred Candidate

Career Level: Management

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