Payment Processing Specialist

• Process and manage payment transactions with high accuracy and efficiency

• Investigate and resolve delayed, failed, or missing payments across various payment systems

• Coordinate with Payment Service Providers (PSPs) to ensure seamless transaction flow

• Work closely with Sales teams to ensure proper payment protocols and share accurate banking details

• Maintain and update a database of banking details, tracking availability and status

• Record all fund movements in CRM (Deposits, Withdrawals, Refunds, Bonuses, Credits)

• Handle KYC documentation for CRM and payment providers

• Maintain detailed reconciliation reports and transaction records for audit readiness

• Analyze payment data to identify trends, irregularities, and insights for reporting

• Ensure full compliance with AML/CFT policies and regulatory standards

• Collaborate with internal teams (Sales, Compliance, Finance, CRM) to resolve payment queries efficiently

Job Details

Preferred Candidate

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