OPERATIONS SUPERVISOR – ITS (UAE NATIONAL)
What You’ll be Doing:
- Supervise the day-to-day operations of Dubai Intelligent Traffic Systems Center (DITSC) Traffic Management Center (TMC).
- Oversee Operator tasks execution to ensure proper information is being disseminated to motorists through iTraffic (Dynamic Message Signs).
- Supervision of TMC operators and ensuring that all critical faults are reported to the concerned teams in a timely fashion and in line with signed SLA.
- Lead RTA Operators during emergencies, major incidents, and critical failures in close coordination with the Chief Supervisor.
- Continuously coordinate with other centers as required including EC3, Dubai Police, TIM Teams, Maintenance Personnel, Tram Operators and escalate as per the approved communication protocols of the DITSC.
- Ensure proactive road network monitoring via available CCTV and traffic detection tools in the DITSC.
- Support RTA operation team during major special events such as National Day, GITEX, and New Year’s Eve.
- Liaise with DITSC internal and external stakeholders as needed to ensure smooth traffic operations and accurate/prompt faults reporting is maintained.
- Preparation of regular reports such as Shift Reports and Daily Operations Reports.
- Respond to incidents, faults, and events in compliance with DITSC approved processes, procedures, and policies.
- Observe major road diversions and implement approved response plans in close coordination with ITS401 Traffic Operations Engineers, Chief Supervisors, and RTA team.
- Full awareness and understanding of present Standard Operating Procedures (SOP) and ensuring compliance of TMC Operators with approved SOPs.
Job Details
| Posted Date: | 2022-12-06 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | General Engineering Consultancy |
