.The IT Technical Support role involves providing assistance to users who experience technical issues with their computer systems, software, hardware, or network. It includes troubleshooting, maintenance, and ensuring smooth IT operations within an organization.
Key Responsibilities:
- Technical Support & Troubleshooting:
- Diagnose and resolve hardware and software issues.
- Provide technical assistance to users experiencing issues with operating systems, applications, and devices.
- System Maintenance:
- Install, configure, and maintain IT systems, networks, and devices.
- Perform routine maintenance tasks to ensure optimal performance of systems.
- Networking Support:
- Monitor and maintain network connections.
- Troubleshoot network-related issues, including connectivity and configuration problems.
- Documentation & Reporting:
- Maintain detailed logs of support requests and resolutions.
- Provide feedback on recurring technical issues and suggest improvements.
- Training & Support:
- Guide and train users on new software or updates.
- Ensure users are equipped with IT tools and resources for productivity.
Job Details
| Posted Date: | 2024-11-30 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Information Technology |
| Company Industry: | IT Services |
| Monthly Salary: | US $5,000 |
