Customer Support Officer – UAE National – TASC Outsourcing

• Role: Customer Support Officer – UAE National
• Employment Type: PERM
• Client Industry: Banking Services
• Contract Duration: Permanent
• Location: Dubai, UAE
• Start Date: Immediate Joiners

Key Responsibilities:

• Respond to customer inquiries regarding accounts, transactions, and banking services through phone, email, or in-person interactions.
• Resolve customer issues and complaints efficiently and professionally, ensuring a positive experience and customer satisfaction.
• Assist with account services, including opening, closing, updating information, and processing service requests like card replacements or PIN resets.
• Provide guidance on banking products, helping customers understand and choose suitable services such as loans, savings accounts, and digital banking tools.
• Maintain accurate records of customer interactions, ensuring proper documentation for compliance and follow-up.

Job Details

Preferred Candidate

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