Position Title: Customer Happiness Executive
Employment Type: Full Time
Salary: up to 8K AED all-inclusive, depending on experience and qualifications
Job Location: Sharjah, UAE
About the client:
The hiring company is a Sharjah-based business formation group with proven track records on success and dedication to create a streamline – the process of businesses structure that suits different client needs within UAE.
Job Role:
Act as an ambassador of the company at all times and attend to customer needs in a professional, friendly, and courteous manner
Ensure that a high level of professional rapport is developed and maintained with all customers
Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices
Maintain a thorough knowledge of all departments, company products and services so that customers are provided accurate information
Ensure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customer
Report, evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken
Job Details
| Posted Date: | 2021-05-26 |
| Job Location: | Sharjah, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Business Support Services |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | United Arab Emirates; Albania; Austria; Australia; Bosnia and Herzegovina; Belgium; Bulgaria; Bahrain; Belarus; Canada; Switzerland; Czech Republic; Germany; Djibouti; Denmark; Algeria; Estonia; Egypt; Spain; Finland; France; Great Britain (UK); Greece; Croatia (Hrvatska); Hungary; Ireland; Iraq; Iceland; Italy; Jordan; Comoros; Kosovo; Kuwait; Lebanon; Lithuania; Luxembourg; Latvia; Libya; Morocco; Moldova; Montenegro; Macedonia; Mauritania; Netherlands; Norway; New Zealand; Oman; Poland; Portugal; Palestine; Qatar; Romania; Serbia; Russian Federation; Saudi Arabia; Sudan; Sweden; Slovenia; Slovak Republic; Somalia; Syria; Tunisia; Ukraine; United Kingdom; United States; Yemen |
| Degree: | Bachelor’s degree |
