Air Traffic Control Assistant (ATCA) – Sharjah UAE National – Serco Limited

Key Accountabilities
Carry out procedures connected with the Briefing Room, including:
[ Managing, correcting, and disseminating flight plans and other flight-associated messages using the Comsoft Solutions Aeronautical Data Access System (CADAS).
[ Obtaining information to meet the needs of the pre-flight and in-flight information services.
[ Sending Notices to Airmen (NOTAMs) on behalf of the Airport Authority and disseminating them via Email or the Aeronautical Fixed Telecommunication Network (AFTN).
[ Coding and decoding incoming and outgoing NOTAMs.
[ Monitoring the validity of incoming and outgoing NOTAMs and maintaining a checklist.
[ Verifying and validating NOTAMs received from the originator.
[ Updating aeronautical information related to all OMSJ NOTAMs to all airport agencies via Email.
[ Liaising with the Tower to ensure all Air Traffic Control staff are aware of aircraft movements.
[ Updating Aeronautical Publications.
[ Answering telephones and intercoms, and processing essential information promptly and accurately.

Carry out procedures connected with the Air Traffic Control Tower, including:
[ Assisting the Duty ATCO when requested, especially during emergencies and low visibility operations.
[ Preparing flight progress strips and updating/managing flight plans (FPL).
[ Liaising with Airport Operations regarding aircraft parking.
[ Providing flight data to the ATCO.
[ Recording flight movement data into flight information and display systems.
[ Liaising with other operational departments and coordinating with other Air Traffic Units regarding start-up clearances.
[ Providing information to internal and external emergency services.
[ Completing standard templates as per the ATCA Operations Manual, performing administrative duties, and handling internal and external inquiries.
[ Keeping necessary legislative and internal documentation up to date or archived.
[ Coordinating with the Briefing Room.

Carry out general procedures related to the ATCA role, including:
[ Complying with staff instructions and administrative rules regarding conduct in the operational area.
[ Answering telephones and intercoms and processing essential information promptly and accurately.
[ Communicating with external agencies on various aviation-related matters.
[ Reporting equipment unserviceability to the relevant parties and initiating the corrective call-out procedure.
[ Updating the Watch Log and other operational and technical logs/reports as necessary.
[ Assisting the Assistant In-Charge with document control and other safety management-related tasks.
[ Maintaining a good working knowledge of ATS and AIS-related regulations and documentation.
[ Undertaking other non-routine tasks as designated by management to ensure the smooth running of ATC and AIS services.

Specific Requirements
[ Higher Secondary School education level
[ Proven ability to deliver excellent customer service
[ Strong IT skills
[ High attention to detail
[ Ability to work effectively in a team
[ Quick thinking, good memory, and sound decision-making skills
[ Ability to multitask and prioritize tasks as needed
[ Strong communication and organizational skills
[ Ability to interpret and analyze data/information
[ Ability to remain calm under pressure and manage stress effectively
[ Willingness and ability to adapt to changing situations
[ Service-oriented mindset with good spatial awareness
[ Genuine interest in the aviation industry

Job Details

Preferred Candidate

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