Digital Product Specialist – Manpower Group Middle East

Purpose of the Role

We are seeking a proactive and detail-oriented Digital Product Specialist who is passionate about digital solutions and customer experience. As a key member of the Digital Team, this role acts as a bridge between business and IT, supporting the implementation and optimization of digital systems that drive commercial growth across GCC markets.

Key Responsibilities

• Digital Product Development:
• Assist in executing product enhancements and feature rollouts across platforms such as Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud), SAP Hybris, Syndigo, Adobe Experience Manager, and Agent Platforms.
• System Maintenance & Optimization:
• Monitor and maintain digital systems, ensuring smooth operations and identifying areas for improvement.
• Project Coordination:
• Collaborate with cross-functional teams and vendors to ensure timely delivery of digital initiatives using agile methodologies.
• Data & Performance Tracking:
• Track KPIs, prepare performance reports, and provide insights to enhance system efficiency and user experience.
• Testing & Quality Assurance:
• Support UAT, SIT, and Smoke Testing for new features and system updates to ensure quality and functionality.
• Documentation & Process Support:
• Maintain accurate documentation of workflows, processes, and system configurations.

Job Details

Preferred Candidate

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